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Guides for Business Owners

Plain-English guides to the questions business owners ask us, or should be asking, about websites, scams, AI and the accounts that keep a small business online.
We write these the way we talk with clients: calm, specific, and without the jargon. Start with whichever topic is sitting on your desk today.

In this collection

Fake domain renewals, vanity awards, Google listing calls, phishing and hosting scare emails, and what to do when one shows up.
What AI is fine for, what never to paste in, email assistants, voice-cloning scams, and how to keep staff safe.
Know who manages your domain, hosting and Google accounts—and how to reach them if something changes.
Strong unique passwords, your browser’s built-in saver and two-step sign-in—without the scare tactics.
A calm checklist for the moment the site will not load, before you pay anyone for a “fix.”
Ownership, hosting, timelines and red flags, without the sales pitch.
Is there a question you wish someone had answered plainly years ago? Tell us at [email protected].